General Information about Test Results
When you attend a test of any kind, you will be told how long you should expect to wait for the results. This is a guideline, and we ask that you wait this time before checking for your results.
Please note that we have a strict policy regarding confidentiality and data protection. We will only give test results to the person they relate to unless that person has given prior permission for their release or if they’re not capable of understanding them.
There are different ways you can access the results of tests that have been done at our GP surgery.
- You can use your NHS App and access the results from there. Please note that results are only available once the doctor has reviewed them. If you don’t have access to your record online, please request this in your online account or ask our reception team for help, ideally after 2 pm.
- You can use your SystmOnline account
- You can complete the online triage form
- You can telephone the practice on 01366 388888
Test results arrive electronically to the practice each day and are checked by the clinicians.
Non-urgent advice: Once the clinician has viewed your test results they will mark them as:
This means the clinician has looked at the results and deemed them to be within the normal range for the test or very close to the normal range for the test. Some patients have consistently abnormal results that are ‘normal’ for them. No further action is required.
Abnormal
This means the clinician has seen the results and they would like to arrange an appointment. The clinician will ask our reception team to contact you to arrange a follow up appointment within a suitable timescale.
It is important that patients also take responsibility to find out their test results and make a follow up appointment with the relevant clinician if required.
If the clinician has asked our reception team to contact you to arrange a follow up appointment please note that they can only give you the clinician’s message as they do not have clinical knowledge to discuss the results.
Please note that the results of tests carried out during hospital visits are not normally sent to the practice.
For Tests Not Carried Out By The Practice:
Please contact the provider where you had your test.
Non-urgent advice: Queen Elizabeth Hospital
Queen Elizabeth Hospital,
Gayton Road,
King’s Lynn,
PE30 4ET
Website: www.qehkl.nhs.uk
Telephone: 01553 613613
Alternatively you can contact the ward or department where you had your test directly.
Non-urgent advice: Norfolk and Norwich University Hospital
Colney Lane,
Norwich,
Norfolk,
NR4 7UY
Website: www.nnuh.nhs.uk
Telephone: 01603 286 286
Alternatively you can contact the ward or department where you had your test directly.
Non-urgent advice: Addenbrooke’s Hospital
Hills Road,
Cambridge,
Cambridgeshire,
CB2 0QQ
Website: www.cuh.nhs.uk/addenbrookes-hospital
Telephone: 01223 245151
Alternatively you can contact the ward or department where you had your test directly.
Why have I been asked to have a repeat test?
If a doctor asks you to have a repeat test, it is usually because:
- The result was borderline or unclear, and the doctor wants another sample to monitor the situation or to re-check the results.
- The result is abnormal, and the doctor cannot interpret the result without further tests and has asked you to come in for more tests.
Please do not worry if the doctor has asked you for a repeat test. The doctor will speak to you or request to see you directly if they need to discuss the results.